FAQ

Our ViewFrequently Asked Questions


How do I know if I should consider psychotherapy or counseling?

Numerous studies have shown both short and long term benefits of counseling and psychotherapy. People come to therapy for many different reasons including stress, depression, anxiety, relationship difficulties or self-improvement. If the question is occurring to you, or if counseling has been recommended to you, this may be an indication that your usual methods of addressing problems are not yielding adequate positive results. Psychotherapy helps people understand themselves more clearly, thus opening the door to positive changes.


How long does a session last?

Standard sessions last 45 to 50 minutes.


What about payment for services?

If you wish to use your health plan to help cover the costs of treatment, our practitioners accept most major insurance plans. We also are happy to provide care on a fee for service basis. If you choose to use your insurance, please be sure to verify coverage through your insurer and our office prior to your first appointment. Some programs do not cover mental health or have a limited amount they will cover. Some also require preauthorization. Co-pays and deductibles are due at the time of your appointment. If you have questions, our office staff will happily help you with this.


Will the privacy of my treatment be assured?

The privacy of information you share with your therapist is assured by law and can only be released with your written consent. The use of insurance generally requires disclosure of session frequency, type, and any relevant diagnoses. Managed care companies may request more detailed information before authorizing insurance coverage. Other exceptions to the confidentiality of your information may include suspected neglect or abuse of children or the elderly, information ordered by a court, or circumstances indicating that you or others are at risk of imminent physical harm. If you have questions or concerns about the privacy of the therapy process, please ask.


What about psychotherapy and medication?

Working with a psychotherapist emphasizes an understanding of why you may be having difficulty coping with life’s problems and changes you may wish to consider in patterns of thought, feeling or behavior. While medicine may be a useful component of treatment in some cases, our emphasis is on the development of a clearer understanding of one’s problems and oneself. This leads to the acquisition of new coping strategies and skills as well as increased life satisfaction. When medication is indicated, we will work with you and a qualified prescribing physician to facilitate optimal care.


Where are you located, and what is the office setting?

Our ViewOur office is conveniently located in Kingston less than five minute’s drive from exit 352 on Interstate 40. We serve people from Roane and all of the surrounding counties. The building is fully handicapped accessible. You can click here for directions.


How do I schedule an appointment?

Please call the office at (865) 376-1585. You may speak with our office staff about scheduling or, if you already know which therapist you would like to see, you may call his or her extension directly.


What is your policy regarding social media?

We do not advertise or communicate through social media (Facebook, Twitter, etc.). Our preference is for direct connection by phone or face to face with the people we serve.